With over 20 years of experience in the pest control industry, and over 10 years specifically dedicated to bed bugs, Custom Bed Bug brings a wealth of knowledge to the industry. Bed bugs are not something you want to try treating yourself. But spending money on a company with minimal bed bug experience can cost hundreds, or even thousands, of dollars. It is not uncommon for customers to call us after failed attempts with other companies.
Because bed bug work is all we do our focus is honed in on making sure we have the best, most up-to-date, effective protocols in making sure our service is second to none. Our staff love what they do and we take pride in knowing we have all the tools and equipment to make our customers happy.
Customer Service
Dealing with a bed bug infestation can be extremely distressful. By the time bed bugs are discovered they have usually been present for days, weeks, or even months. We pride ourselves in listening to our customers concerns and in being sympathetic to the stress they cause.
Most people who end up with bed bugs never realized bed bugs weren’t just a myth. Our helpful staff are not only trained in proper eradication protocols, but we stress an emphasis on taking good care of our customers. Whether it is compassionately listening on the phone to properly ascertain if a customer truly has bed bugs, or taking extra time on a service to ensure everything has been done thoroughly, Custom Bed Bug helps every step of the way.
We promote policies that foster a “Customer for Life” environment. Many of our customers have multiple homes, or they are large property management companies, or housing authorities with high tenant turnover. Whether we are talking with the tenant, the homeowner, or “the boss”, we treat all customers as we would want to be treated.
Providing You Peace of Mind
When you choose Custom Bed Bug you get a company that is serious about getting rid of bed bugs the first timeand treats your home and family with the utmost care and concern. Bed bugs are serious but they don’t have to be scary. See how Custom Bed Bug can help you today!
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