Vendor Portal

Vendor Partner Resources

White label, hybrid, and lead partnership options for pest control vendors. Complete bed bug heat treatment solutions tailored to your business model.

🏷️ White Label 🤝 Hybrid Partnership 💰 Lead Purchase 📋 Documentation

Choose Your Partnership Model

We offer three flexible ways to work together. Select the model that best fits your business needs and customer relationships.

Your Brand
🏷️

White Label

We perform services under your brand. Your customer never knows we exist.

  • All customer communication goes through you
  • We provide heat, chemical, and silica-based desiccant
  • Non-logo waivers and documentation provided
  • Service appears 100% as your company
  • You maintain full customer relationship
  • Guarantees clearly defined per company role
💳 Billing Terms

We bill the vendor for services. Net 15 payment terms - invoice due within 15 days of service completion.

Apply for White Label Partnership
Co-Branded
🤝

Hybrid Partnership

Customer knows we work together as two companies to solve their bed bug problem.

  • Customer aware of partnership arrangement
  • We provide heat, chemical, and silica-based desiccant
  • Custom Bedbug branded documentation
  • Transparent two-company approach
  • Shared customer communication as needed
  • Guarantees clearly defined per company role
💳 Billing Terms

We bill the vendor for services. Net 15 payment terms - invoice due within 15 days of service completion.

Apply for Hybrid Partnership
Referral
💰

Lead Purchase

Send us qualified customers. We perform service as Custom Bedbug and pay you for the lead.

  • You refer qualified customers to us
  • We handle all service and communication
  • Service performed under Custom Bedbug brand
  • No callbacks or returns - we handle everything
  • Simple referral fee structure
  • We handle all guarantees directly
💵 Lead Payment

$100 per residential house
$50 per apartment/multi-unit
Paid to you for each qualified customer that receives service.

Apply for Lead Partnership
🔥 White Label and Hybrid Service Types We Offer
Residential Homes Bed Bug Remediation

Residential Thermal Remediation

HEAT + CHEMICAL + SILICA DUSTING
📐 Quick Quote Calculator

1,000 sq ft minimum

Tax Rate: --.--% · Code: ----

$0.00

Base + Tax

$0.00

Suggested customer price

Price Breakdown:

Base Price (0 sq ft × $1.50)$0.00
Sales Tax (0%)$0.00
CBB Total$0.00
With 20% Markup$0.00
Your Profit$0.00

Service Overview: Guaranteed whole-home bed bug heat service for stable overnight-occupancy environments such as owner-occupied or owner-authorized single-family residential homes, where occupants are generally consistent (non-transient).

Custom Bedbug Inc. (CBB) provides complete thermal remediation including heat treatment, liquid/chemical applications, and silica-based desiccant dusting. Follow-up services are available upon request and are quoted/scheduled separately.

📋 Requirements
  • Each property requires a signed waiver
  • Trip fees apply for service areas outside core coverage - see map below
  • Guarantee eligibility requires treatment of entire home (no partial/limited-area treatments)

Property Types:

  • Owner-occupied single-family homes
  • Owner-authorized residential properties
  • Condos and townhomes (owner-occupied)

Not Applicable To: Apartments, shelters, dorm-style housing, or residential care/assisted/independent living facilities.

Treatment Duration: 6-8 hours depending on square footage

🛡️ 30-Day Guarantee

Custom Bedbug Inc. (CBB) guarantees control of bed bugs for the vendor's customer for 30 days after completion of the initial whole-home service. Partial/limited-area treatments are not eligible for any guarantee.

If live bed bug activity is confirmed within the guarantee period by a certified post-treatment canine inspection performed by a third-party canine subcontractor (not bite marks), CBB will coordinate with the vendor and re-treat as necessary.

Note: CBB cannot guarantee that bed bugs will not be reintroduced from an outside source.

📄 Documentation Options
🏷️
White Label Customers

Receive non-logo thermal waivers and non-logo service day expectations documents. Your branding, our service.

🤝
Hybrid Customers

Receive Custom Bedbug logo documents including property types, treatment hours, and requirements information.

Commercial Business Bed Bug Remediation

Commercial Business - Non-Occupied Thermal Remediation

HEAT + CHEMICAL + SILICA DUSTING
📐 Quick Quote Calculator

1,000 sq ft minimum

Tax Rate: --.--% · Code: ----

$0.00

Base + Tax

$0.00

Suggested customer price

Price Breakdown:

Base Price (0 sq ft × $1.50)$0.00
Sales Tax (0%)$0.00
CBB Total$0.00
With 20% Markup$0.00
Your Profit$0.00

Service Overview: Complete thermal remediation for commercial business spaces where occupants do not reside overnight. CBB provides heat treatment, liquid/chemical applications, and silica-based desiccant dusting for non-residential commercial environments.

📋 Requirements
  • Each property requires a signed waiver
  • Trip fees apply for service areas outside core coverage - see map below
  • Scheduling can be performed after business hours or on weekends to minimize disruption

Property Types:

  • Office buildings and corporate spaces
  • Retail stores and shopping centers
  • Medical facilities and clinics
  • Waiting rooms and reception areas
  • Libraries and community centers
  • Warehouses with office space

Treatment Duration: Varies by square footage - typically 6-10 hours

🛡️ 30-Day Guarantee

CBB guarantees control of bed bugs for 30 days after completion of initial service. If live bed bug activity is confirmed within the guarantee period by certified canine inspection (not bite marks), CBB will coordinate with the vendor and re-treat as necessary.

Note: CBB cannot guarantee that bed bugs will not be reintroduced from an outside source, especially in high-traffic commercial environments.

📄 Documentation Options
🏷️
White Label Customers

Receive non-logo thermal waivers and service documentation. Present as your own service.

🤝
Hybrid Customers

Receive Custom Bedbug branded documents with full service specifications.

Residential Care and Dorm Bed Bug Remediation

Commercial - Stable Care / Dorm / Shelter Thermal Remediation

HEAT + CHEMICAL + SILICA DUSTING
📐 Quick Quote Calculator

1,000 sq ft minimum (includes 1st bed)

1st bed included in sq ft price

Tax: --.--% · Code: ----

$0.00

Sq Ft + Additional Beds + Tax

$0.00

Suggested customer price

Price Breakdown:

Square Footage (0 sq ft × $1.50) - includes 1st bed$0.00
Additional Beds (0 × $150)$0.00
Sales Tax (0%)$0.00
CBB Total$0.00
With 20% Markup$0.00
Your Profit$0.00

Service Overview: Specialized thermal remediation for residential care facilities, dormitories, and shelter environments where occupants reside but turnover may be higher than traditional residential settings. CBB provides complete heat treatment, liquid/chemical applications, and silica-based desiccant dusting tailored to these unique environments.

These facilities present unique challenges due to shared sleeping quarters, varying occupancy levels, and the need to coordinate treatment around resident schedules and care requirements.

📋 Requirements
  • Each property requires a signed waiver
  • Trip fees apply for service areas outside core coverage - see map below
  • Facility coordination required for resident relocation during treatment
  • Treatment scope must be clearly defined (individual rooms, floors, or entire facility)

Property Types:

  • Assisted living facilities
  • Nursing homes and skilled nursing facilities
  • College and university dormitories
  • Homeless shelters and transitional housing
  • Group homes and halfway houses
  • Residential treatment centers
  • Independent living communities

Treatment Scope Options:

  • Individual room treatment
  • Floor-by-floor treatment
  • Wing or section treatment
  • Entire facility treatment

Treatment Duration: Varies by scope - individual rooms 4-6 hours, larger areas 8-12+ hours

🛡️ Guarantee Terms

Due to the transient nature of some occupants and shared living environments, guarantee terms vary by facility type and treatment scope. Guarantees are evaluated on a case-by-case basis and require discussion during the quoting process.

Note: CBB cannot guarantee that bed bugs will not be reintroduced from an outside source, which is a higher risk in these environments.

📄 Documentation Options
🏷️
White Label Customers

Receive non-logo waivers and facility-specific service documentation.

🤝
Hybrid Customers

Receive Custom Bedbug branded documents with facility treatment protocols.

Apartments and Property Management Bed Bug Remediation

Commercial - Occupied Apartment / Hotel / Multi-Unit Thermal Remediation

HEAT + CHEMICAL + SILICA DUSTING
📐 Quick Quote Calculator

Studio = 1 bedroom

Tax Rate: --.--% · Code: ----

$0.00

Base + Tax

$0.00

Suggested customer price

Price Breakdown:

Base Price (1st bedroom @ $1,500)$0.00
Additional Bedrooms (0 × $150)$0.00
Sales Tax (0%)$0.00
CBB Total$0.00
With 20% Markup$0.00
Your Profit$0.00

Service Overview: Thermal remediation for occupied apartment complexes, hotels, and multi-unit residential buildings where individual units are rented or leased. CBB provides complete heat treatment, liquid/chemical applications, and silica-based desiccant dusting priced on a per-bedroom basis to accommodate varying unit sizes.

This pricing model allows property managers and vendors to accurately quote services based on the actual living space being treated, with consistent pricing regardless of unit layout or square footage variations.

📋 Requirements
  • Each property/unit requires a signed waiver
  • Trip fees apply for service areas outside core coverage - see map below
  • Entire living quarters must be treated - no partial treatments within a unit
  • Adjacent unit inspection recommended for multi-unit buildings

Property Types:

  • Apartment complexes (all sizes)
  • Hotels and motels
  • Multi-family residential buildings
  • Condominiums (rental/tenant-occupied units)
  • Housing authority properties
  • Extended stay facilities
  • Corporate housing

Pricing Structure: Per bedroom - studio units count as 1 bedroom. Common areas within the unit are included in the per-bedroom rate.

Treatment Duration: Typically 4-8 hours per unit depending on bedroom count

🛡️ 30-Day Guarantee (Per Unit)

CBB guarantees control of bed bugs for 30 days after completion of initial service for each treated unit. The guarantee applies only to the specific unit(s) treated, not adjacent or connected units.

If live bed bug activity is confirmed within the guarantee period by certified canine inspection (not bite marks), CBB will coordinate with the vendor and re-treat as necessary.

Note: CBB cannot guarantee that bed bugs will not be reintroduced from an outside source or migrate from untreated adjacent units. For multi-unit buildings, we strongly recommend treating adjacent units simultaneously.

📄 Documentation Options
🏷️
White Label Customers

Receive non-logo waivers and tenant notification documents. Perfect for property management companies.

🤝
Hybrid Customers

Receive Custom Bedbug branded documents with unit treatment specifications and tenant instructions.

📅 Technician Availability Calendar

As a vendor partner, you'll have access to our real-time scheduling calendar showing technician availability by service area.

Vendor Technician Availability Calendar Example

Example of the vendor partner scheduling calendar - live calendar access provided upon partnership

🔧 Our Equipment & Setup Requirements

Understanding our equipment helps ensure smooth service delivery. Here's what to expect when our team arrives.

Heat treatment equipment

Professional electric heaters in action

Heat setup diagram

Typical heat treatment setup diagram

📋 Equipment Details & Setup Requirements

+

⚡ Electric Heaters

We use professional-grade electric heaters (not propane) to safely raise temperatures to 120-135°F. Electric heat is safer, cleaner, and provides more precise temperature control.

🔌 Generator Setup

Our electric heaters require significant power supplied by commercial generators mounted on trailers. Each treatment typically requires one or more generators.

🏠 Typical Setup

Generator trailer parked close to the building, heavy-duty electrical cords, multiple heaters strategically placed, high-velocity fans for circulation, and temperature monitoring.

🅿️ IMPORTANT: Parking Requirements

We need ample parking space close to the building for our generators.

  • Generators on trailers require parking close to treatment area
  • For apartments: Reserved parking near unit entrance is essential
  • For houses: Driveway access or nearby street parking required
  • Coordinate with property management to reserve parking

📏 Cordage Limitations

We must be parked close to the building due to cord length limitations.

  • Max effective distance is limited by cord length
  • Longer distances cause voltage drop and reduce effectiveness
  • Ground floor access or nearby exterior access preferred
  • If parking is far from unit, let us know in advance

📋 Pre-Service Checklist for Vendor Partners

✅ Parking reserved close to unit ✅ Clear path to building ✅ Unit access confirmed ✅ Customer completed prep ✅ Property mgmt notified

📞 Contact Options for Scheduling Example

+

As a vendor partner, you'll receive dedicated contact information for scheduling services, checking availability, and asking questions.

📞

Direct Representative Line

Your Dedicated CBB Representative
Your representative's direct phone number 📞 Call Direct
💬

Text Your Representative

Quick Text Communication
Your representative's text number 💬 Send Text
🏢

CBB Office

General Office Line
Main office phone number 🏢 Call Office

📧 Alternative Contact Options

📋 Customer Preparation and Documentation Example

+

Share these resources with customers to ensure they are properly prepared for thermal treatment.

📹 Customer Videos

🎬
Ready to Share with Your Customers These videos are unbranded and designed to be shared directly with your customers. White label partners receive non-branded documentation, while hybrid partners receive Custom Bedbug branded materials.

Thermal Preparation Video

Play video

What to Expect on Service Day

Play video

📄 Downloadable Documents

📋

Bedbug Thermal Waiver

Required waiver form for customers. White label partners receive non-logo versions; hybrid partners receive CBB branded versions.

Available Upon Partnership
📝

Service Day Expectations

What customers should expect during and after thermal treatment with heat, chemical, and silica-based desiccant application.

Available Upon Partnership

✓ CBB Guarantee for Vendor Partners

+

Vendor Partner - Full Service Guarantee

Custom Bedbug Inc. (CBB) guarantees control of bed bugs for your customer for 30 days after completion of the initial whole-home/whole-unit service.

Our full service includes heat treatment, chemical application, and silica-based desiccant dusting.

Partial/limited-area treatments are not eligible for any guarantee.

Guarantee Requirements

  • Clutter level must be 1-3
  • Infestation level must be medium or low
  • All adjoining units must have been cleared of bedbug activity (for multi-unit properties)
  • Must be a whole-home or whole-unit treatment (not partial/limited-area)

Vendor Partner Responsibilities

  • Vendor partners communicate with the customer regarding preparation requirements
  • Vendor partners make the call on whether jobs will be guaranteed or not based on clutter and infestation levels
  • Vendor partners are responsible for communicating to the customer when a job is not guaranteed

⚠️ Main Determining Factors for Guarantee

The main determining factors are Infestation-level and Clutter-level.

Guarantee Decision Outcomes

  • IF GUARANTEED: If live bed bug activity is confirmed within the guarantee period, CBB will coordinate with the vendor and re-treat at no additional charge.
  • IF NOT GUARANTEED: CBB will still return and retreat, but at an additional charge per retreat.

🔍 Confirmation Required

Visual confirmation of live bed bugs is required - not bite marks.

🐕 Canine Verification: Third-party certified canine inspection services are available to verify bed bug activity and clear units after treatment. Canine inspections can be arranged through CBB upon request.

🏠 Clutter Levels for Guarantee

+

Use these visual references to determine clutter level and guarantee eligibility.

Level 1

✓ Warranty

Description: Vacant apartments, normally furnished home. All items in closets are hung up or on shelves.

Clutter Level 1 Clutter Level 1 Clutter Level 1 Clutter Level 1

Level 2

✓ Warranty

Description: Normal apartment furnishings. Closets are packed but there is room to move items.

Clutter Level 2 Clutter Level 2 Clutter Level 2 Clutter Level 2

Level 3

⚠️ Case-by-Case

Description: Excessive furniture. Limited or no room to remove items from closets.

Clutter Level 3 Clutter Level 3 Clutter Level 3 Clutter Level 3

Level 4 (Hoarding)

✕ No Warranty

Description: Only small pathways to walk through the unit.

Clutter Level 4 Clutter Level 4 Clutter Level 4 Clutter Level 4

🔍 Infestation Levels for Guarantee

+

Use these visual references to determine infestation level and guarantee eligibility.

Low Infestation

✓ Warranty

Duration: Less than 1 month | Sightings: Few, if any

Low Infestation - Bed bugs on mattress piping Low Infestation - Bed bug nymphs and eggs on fabric Low Infestation - Bed bug eggs in zipper

Medium Infestation

✓ Warranty

Duration: Less than 3 months | Sightings: Consistent in localized area

Medium Infestation Medium Infestation Medium Infestation

High Infestation

⚠️ Case-by-Case

Duration: Over 3 months | Sightings: Heavy

High Infestation High Infestation High Infestation

🗺️ Service Areas and Travel Fees

+

View our service areas for Washington, Oregon, and Idaho. Click on colored zones to see travel fees.

🟢 Washington Service Area

🟢 Oregon Service Area

📖 CBB Full Service Treatment Protocol

+
🔥
Complete Thermal Remediation Service Unlike heat-only subcontract services, CBB vendor partnerships include our full triple-layer approach: heat treatment, chemical application, and silica-based desiccant dusting.

Our Triple-Layer Treatment Approach

🔥 1. Heat Treatment

Professional-grade electric heaters raise temperatures to 120-135°F throughout the entire space, eliminating bed bugs at all life stages including eggs.

💧 2. Chemical Application

Targeted liquid/chemical applications in cracks, crevices, and critical harborage areas provide residual protection after heat treatment.

🧪 3. Silica-Based Desiccant

Silica-based desiccant dust is applied in wall voids, behind outlets, and other protected areas for long-term prevention.

Treatment Day Process

  • Arrival & Setup: Our team arrives and sets up generators, heaters, and monitoring equipment
  • Pre-Treatment: Chemical application in cracks, crevices, and harborage areas
  • Heat Phase: Temperatures raised to lethal levels (120-135°F) and maintained for several hours
  • Desiccant Application: Silica-based dust applied in wall voids and protected areas
  • Cool Down & Wrap Up: Equipment removed and space returned to normal

Treatment Duration

Most residential treatments take 6-8 hours. Larger properties or commercial spaces may take longer. Customers should plan to be away from the property for the entire treatment duration.

Post-Treatment Follow-Up

  • Follow-up services are available upon request and quoted separately
  • Canine inspection to clear your unit is recommended 7-14 days after treatment
  • If live bed bugs are found within guarantee period, CBB will coordinate re-treatment

Re-Treatment Decision Criteria

  • 3 or more adult bed bugs = Full re-heat treatment
  • Less than 3 adult bed bugs = Targeted spot treatment by contractor
Scroll to Top