Customer Documents
Everything you need to prepare for your bed bug heat treatment service
Please review these documents before your scheduled service. Proper preparation is essential for treatment success. If you have questions about any of these documents, call us at (866) 760-0116.
Thermal Preparation Checklist
Complete list of items to remove, address, or protect before heat treatment. Includes pre-arrival instructions and customer acknowledgments.
View DocumentService Day Expectations
What to expect on treatment day—from technician arrival through returning home. Includes timeline and post-service care instructions.
View DocumentGeneral Terms & Conditions
Service guarantees, cancellation policy, customer responsibilities, and important safety information for all treatments.
View DocumentLegal Terms
Binding arbitration agreement, payment terms, limitation of liability, and other legal provisions governing our services.
View Document📌 Important: Review Before Service Day
All customers are required to review and sign these documents before heat treatment services can be performed. If you cannot comply with the preparation checklist, please notify us at least 48 hours before your scheduled service to avoid a $500 rescheduling fee.
Questions About These Documents?
Our team is here to help you understand the preparation requirements and answer any questions.
📞 (866) 760-0116Available 7 days a week